Director of IT & Finance
I'm pleased to say Kyocera and CRS Document Solutions provide a great service for us.
A&D Corporate Group
From the first contact with CRS we have been rewarded with professionalism and efficiency. It is always daunting trying new Suppliers but Tom, who we were introduced to as our potential Account Manager, could not have been more accommodating in answering all of our many questions with assurance. Tom gave us absolute confidence that he and CRS would be able to work with us to give us precisely what we needed. We are a small but very busy office and the worry of the changeover and disruption for the installation of the new printer and possible teething problems afterwards could not have gone smoother. There were no problems whatsoever, the transition was perfection. We are delighted with everything CRS have delivered and cannot recommend Tom or the excellent team at CRS highly enough.
I was familiar with CRS and their professionalism and excellent (and prompt!) customer service from a previous job so being so well looked after wasn’t a surprise. Tom was our first point of contact and always very attentive, never intrusive or overbearing but always available throughout our process of selection of the machine and service contracts, etc. We were extremely satisfied with the serviced we received and continue to receive from Tom and CRS and feel very reassured that we were not just ‘another sale’ but treasured, valued customers. We are currently a small office but in the process of expanding and soon CRS will be providing us with even more equipment and we are very excited about that!
We’ve been customers of CRS for many years and we’re still with them because of the excellent service they provide; never intrusive but always ready and able to help when needed.
CRS Document Solutions provide excellent customer service, the staff are professional, knowledgeable and incredibly helpful. Knowing that parts and engineers can be on site with minimal delay is such a relief. I have every confidence in the service they deliver.